New equipment wanted

I submitted the paperwork for a new PC today at work. We'll see if my request is granted. I did have over 50 printed ticket numbers from issues I've had in the last 2 and a half years. I can't believe I'll be denied, especially since the last one was such a spectacular fail. I was online and random things started to disconnect, then my entire computer froze. When I rebooted, it reset to factory settings and deleted my profile off it. All day today, I've been lamenting the lack of my own settings.